Coronavirus – information for our customers
Please note: this page will be regularly updated
*** We have now reopened
*** UPDATE 02/12/2020
We have now reopened with our temporary opening times below:
Monday 10:30 am – 4:30 pm
Tuesday 10:30 am – 4:30 pm
Wednesday 10:30 am – 4:30 pm
Thursday 10:30 am – 4:30 pm
Friday 10:30 am – 4:30 pm
Saturday 10:30 am – 4:30 pm
*** UPDATE 04/11/2020
Following the Government decision to implement a lock down the shop is now closed. The website will still be operating as normal as possible.
If you are local and unable to use a website we will be operating a phone order system where you can order and pay over the phone and then collect from the shop.
You will need to bring the card used for payment as ID.
Call & Collect times are: Mondays – Fridays 11am to 3pm
*** EXTENDING OPENING HOURS
The shop will now be open from 10:30am until 4:30pm Tuesday-Saturday. The shop will still be closed on Mondays and Sundays for the time being.
We politely request customers to wear a mask when entering the shop and continue to observe social distancing where possible.
We look forward to your visit.
*** SHOP OPENING ***
The shop will now reopen from the 23rd June
we will be only open from 11am to 4pm and be
closed on Mondays for the moment
Only two customers are allow in the shop at a time
with limited access to look around due to the difficulty
in making the shop safe for customers and staff.
We do ask that you use the hand gel provided to clean your hands
and follow social distancing
Thank you for your patience and we hope to see you soon
WE ARE TEMPORARILY CLOSING OUR LONDON SHOP
UPDATE – 08/05/2020 – We have now opened our website
Our workshop has now re-opened using reduced staff levels and safe working practises. This means that there may be a delay in processing orders. We will also only be shipping one day a week (Wednesday) to further protect our staff and courier drivers.
We hope that all our customers and their families stay safe in this difficult time.
James Smith and Sons